Terms & Conditions

Last Updated: 19th April 2026

Welcome to Shaambhavi Food. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

2. Products and Services

We offer food items for purchase through our platform. All product descriptions, images, and prices are subject to change without notice.

We strive to ensure that product information is accurate, but we do not guarantee that descriptions, ingredients, or other content are error-free.

3. Orders

  • All orders are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Once an order is placed, you will receive a confirmation email.

4. Pricing and Payment

  • All prices are listed in Indian Rupee (INR) and include applicable taxes unless stated otherwise.

  • We accept payment through secure third-party payment processors.

  • You agree to provide accurate and complete payment information.

5. Delivery

  • Delivery times are estimates and may vary depending on location and availability.

  • We are not responsible for delays caused by third-party delivery services.

  • Risk of loss passes to you upon delivery.

6. No Refund Policy

All sales are final. Due to the perishable nature of food items, we do not offer refunds, returns, or exchanges under any circumstances, including but not limited to change of mind, taste preferences, or delayed consumption.

However, in exceptional cases where an incorrect item has been delivered, customers may contact us within 24 hours of delivery. Resolution, if any, will be at our sole discretion.

7. Allergies and Dietary Information

Customers are responsible for reviewing ingredient lists and allergen information. We are not liable for adverse reactions to food consumed.

8. User Accounts

  • You may need to create an account to place orders.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • We reserve the right to suspend or terminate accounts that violate these Terms.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with the operation of the website

  • Attempt to gain unauthorized access to systems or data

10. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Shaambhavi Food and protected by applicable intellectual property laws.

11. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products.

12. Indemnification

You agree to indemnify and hold harmless Shaambhavi Food from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

13. Privacy Policy

Your use of our website is also governed by our Privacy Policy. Please review it for more information.

14. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting on this page.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Odisha, India.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Email: shaambhavifoods@gmail.com
Address: 51, Opp. Sunflower Nursing Home, Buddha Nagar, Laxmisagar, Bhubaneswar, Odisha 751006, India